How a refund affects your accounts
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Updated Aug 2026
A refund is more than handing money back — done properly it reverses the revenue and tax from the sale, reverses the cost of goods, and restocks the item. RushFlow does all of this automatically when you process a return, so a refund leaves your books as accurate as the original sale.
What RushFlow posts on a refund
For the returned lines, in one step:
- Revenue and tax on those lines are reversed
- Cost of goods sold is reversed
- The item is restocked at the branch
- The refund is recorded against the payment method or store credit
This is why you process a return against the original sale — it ties the reversal to the real price and cost.
Frequently asked questions
What does a refund do to my accounts?
Processing a return reverses the revenue, tax and cost of goods for the returned lines, restocks the item, and records the refund — automatically, so your books stay correct.
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