# RushFlow Documentation

> Official step-by-step documentation for RushFlow — an all-in-one business platform (POS, inventory, accounting, HR & payroll, branches, online store). RushFlow is the platform formerly known as Rush Business Suite (RBS).

What makes RushFlow distinct (and what these docs cover in depth):
- Offline POS: the dedicated Android/Sunmi cashier app keeps selling with no internet and syncs automatically.
- Dedicated native apps (not a browser wrapper): POS app, management app and super-admin app.
- Listed on the Sunmi App Store with built-in receipt printing — no third-party printer app required.
- Built-in printing to any printer straight from the phone: thermal, USB, Bluetooth and network; labels via TSPL, ESC/POS and ZPL.
- ZKTeco fingerprint/face attendance devices connect to HRM with NO middleware server — an Android bridge pulls punches into payroll.

Main site: https://rushflow.org/  ·  Start free: https://rushflow.org/register  ·  Live demo: https://rushflow.org/view-demo

## Getting started
Create your account, set up your business, and make your first sale.
- [Complete feature list](https://docs.rushflow.org/getting-started/complete-feature-list) — A full list of RushFlow features across POS, inventory, accounting, HR & payroll, purchasing, branches, business units, partners and online store — with the capabilities most competitors do not have clearly marked.
- [Create your RushFlow account](https://docs.rushflow.org/getting-started/create-your-account) — Sign up for RushFlow in a few minutes and start a free trial — no credit card. Here is exactly what to enter and what happens next.
- [Is RushFlow a complete business solution?](https://docs.rushflow.org/getting-started/all-in-one-business-software) — Yes — RushFlow is a complete, all-in-one business solution: POS, inventory, accounting, HR & payroll, purchasing, multi-branch, CRM, online store, service jobs and more, all in one connected system.
- [Set up your business](https://docs.rushflow.org/getting-started/set-up-your-business) — The first things to configure in RushFlow: business details, branches, tax, your first products, and staff — so you are ready to sell.
- [Make your first sale](https://docs.rushflow.org/getting-started/make-your-first-sale) — Ring up your first sale in RushFlow POS on web or the app, take payment, print the receipt, and watch stock and accounts update automatically.
- [Choose a plan](https://docs.rushflow.org/getting-started/choose-a-plan) — How RushFlow plans work, what changes between tiers (branches, online store, features), and how to move from your free trial to a paid plan.
- [Import your products in bulk](https://docs.rushflow.org/getting-started/import-your-products) — Moving to RushFlow with hundreds of products? Import them in bulk from a spreadsheet — name, code, price, cost and opening stock — instead of typing each one.
- [Import your customers](https://docs.rushflow.org/getting-started/import-customers) — Bring your existing customers into RushFlow from a spreadsheet — names, phones, emails and opening balances — so their history starts in one place.
- [Set your currency & tax](https://docs.rushflow.org/getting-started/currency-and-tax-setup) — Set your base currency and configure tax/VAT rates and whether prices include tax, so every sale and purchase posts the right tax automatically.
- [Fix: a bulk import failed](https://docs.rushflow.org/getting-started/import-failed) — Import rejected some rows? Match the template columns, fix required fields and formats, and re-import only the failed rows.
- [Switch to RushFlow from another system](https://docs.rushflow.org/getting-started/switch-from-another-system) — Moving from another POS, spreadsheet or accounting tool? Here’s how to bring your products, customers, stock and opening balances into RushFlow cleanly.
- [How to choose POS software](https://docs.rushflow.org/getting-started/how-to-choose-pos-software) — The practical criteria that matter when choosing a POS — offline capability, connected accounting, printing, multi-branch and real hardware support.
- [Getting started with RushFlow](https://docs.rushflow.org/getting-started/getting-started) — Create your account and let the guided setup get your business running in minutes.
- [Setting opening balances](https://docs.rushflow.org/getting-started/set-opening-balances) — Start with the right numbers — opening stock, customer dues and supplier dues.

## Set up for your industry
Practical setup guides tailored to your kind of business — retail, restaurant, pharmacy, grocery, services and more.
- [Set up for a retail shop](https://docs.rushflow.org/industries/retail-shop-setup) — A practical setup for a retail shop — products with barcodes, fast POS (online or offline), receipt printing, stock control and daily reports.
- [Set up for a restaurant or café](https://docs.rushflow.org/industries/restaurant-cafe-setup) — Set up food service on RushFlow — menu items, combos/meal deals, fast POS, a customer-facing display, and ingredient stock via recipes.
- [Set up for a pharmacy](https://docs.rushflow.org/industries/pharmacy-setup) — Run a pharmacy on RushFlow — thousands of similar products with duplicate detection, barcodes, supplier price comparison and multi-branch stock.
- [Set up for a grocery / supermarket](https://docs.rushflow.org/industries/grocery-supermarket-setup) — High-volume grocery setup — barcodes, buy-in-cartons-sell-singles units, fast offline POS, reorder alerts and multi-branch stock.
- [Set up for a fashion / clothing shop](https://docs.rushflow.org/industries/fashion-boutique-setup) — Clothing retail on RushFlow — size/colour variants, barcode labels, per-variant stock, and an online store from the same inventory.
- [Set up for electronics / mobile shop](https://docs.rushflow.org/industries/electronics-mobile-setup) — High-value electronics retail — serial/IMEI tracking, supplier price comparison, and customer history for warranty and returns.
- [Set up for wholesale / distribution](https://docs.rushflow.org/industries/wholesale-distribution-setup) — Wholesale setup — sell on credit with customer dues, tax-exclusive pricing, bulk units, multi-warehouse stock and supplier management.
- [Set up for a salon or service business](https://docs.rushflow.org/industries/salon-services-setup) — Run a salon, spa or service business on RushFlow — sell services and products, track staff and customers, and keep the books, all in one place.
- [Set up for a hardware store](https://docs.rushflow.org/industries/hardware-store-setup) — Hardware retail on RushFlow — thousands of SKUs with duplicate detection, buy-box/sell-piece units, barcodes and multi-warehouse stock.
- [Set up for a bakery](https://docs.rushflow.org/industries/bakery-setup) — Bakery setup on RushFlow — sell baked goods fast, bundle combos, and optionally track ingredients with recipes (bill of materials).
- [Set up for an auto-parts shop](https://docs.rushflow.org/industries/auto-parts-setup) — Auto-parts retail on RushFlow — a huge catalogue with duplicate detection, supplier part codes, and supplier price comparison.
- [Set up for a market or mobile seller](https://docs.rushflow.org/industries/mobile-market-seller-setup) — Selling at a market or on the move? RushFlow’s offline POS keeps selling with no signal and prints receipts from a phone — perfect for stalls and mobile sellers.
- [Set up for a jewellery shop](https://docs.rushflow.org/industries/jewellery-shop-setup) — High-value jewellery retail on RushFlow — track individual pieces, keep tight stock and customer records, and protect margin with supplier pricing.
- [Set up for a cosmetics / beauty shop](https://docs.rushflow.org/industries/cosmetics-beauty-setup) — Beauty retail on RushFlow — many similar SKUs with duplicate detection, shade/size variants, barcodes and an online store.

## Point of Sale
Sell fast on web, Android and Sunmi — online or fully offline.
- [POS overview](https://docs.rushflow.org/pos/pos-overview) — How the RushFlow point of sale works on web, Android and Sunmi — fast checkout, offline selling, built-in printing, and every sale flowing into stock and accounts.
- [Run a sale](https://docs.rushflow.org/pos/run-a-sale) — Step-by-step: ring up items, apply discounts, take split payments, add a customer, and print the receipt in RushFlow POS.
- [Returns & refunds](https://docs.rushflow.org/pos/returns-and-refunds) — Process a return or refund in RushFlow POS so stock is restocked and the refund posts to your accounts correctly — no manual adjustment.
- [Split & partial payments](https://docs.rushflow.org/pos/split-and-partial-payments) — Take one sale across several methods — part cash, part card, part wallet — or take a partial payment now and record the rest as a customer due. Step by step.
- [Discounts & coupons](https://docs.rushflow.org/pos/discounts-and-coupons) — Apply a discount to a line or the whole sale, and redeem coupons at checkout — with the effect posted correctly to your accounts.
- [Shifts & cash drawer](https://docs.rushflow.org/pos/shift-and-cash-drawer) — Open a shift with a float, take sales, then close and count the drawer. RushFlow reconciles expected vs counted cash so each cashier is accountable.
- [Hold & recall a sale](https://docs.rushflow.org/pos/hold-and-recall-sales) — Park an in-progress sale to serve the next customer, then recall it to finish — so a busy counter never blocks on one order.
- [Turn a quote into a sale](https://docs.rushflow.org/pos/quote-to-sale) — Give a customer a quote, then convert it straight into a sale when they’re ready — no re-entering items, and stock and accounts update on completion.
- [Customer dues & credit](https://docs.rushflow.org/pos/customer-dues) — Let trusted customers pay later, see who owes you and how much, and collect dues — at the POS or in the management app.
- [Fix: can’t sign in to the POS app](https://docs.rushflow.org/pos/pos-login-issues) — Can’t sign in to the RushFlow POS app? Check your store code, credentials, connection and that the account is active.
- [Fix: a product isn’t showing at the POS](https://docs.rushflow.org/pos/product-not-found-at-pos) — A product you added isn’t appearing at the till? Refresh the catalogue, check the branch and that the product is active.
- [Fix: wrong price at the POS](https://docs.rushflow.org/pos/price-wrong-at-pos) — POS showing an old price after you changed it? The device needs to pull the latest catalogue — here’s how.
- [Fix: can’t process a return](https://docs.rushflow.org/pos/return-or-refund-problem) — Trouble processing a return? Find the original sale, check permission, and confirm the refund method — so stock restocks and the refund posts correctly.
- [Fix: a discount or coupon won’t apply](https://docs.rushflow.org/pos/discount-not-applying) — Discount or coupon not working at the till? Check permission limits, coupon validity and where the discount is applied.
- [Customer-facing display](https://docs.rushflow.org/pos/customer-facing-display) — Show customers their items and total on a second screen at checkout for transparency and trust.
- [Exchange an item](https://docs.rushflow.org/pos/exchange-an-item) — Handle a swap — customer returns one item and takes another — so stock and money both end up correct.
- [Set up cashiers (POS users)](https://docs.rushflow.org/pos/pos-users) — Give each cashier their own login scoped to a branch, so sales and cash are attributable per person and they only see their outlet.
- [Refund to store credit](https://docs.rushflow.org/pos/refund-to-store-credit) — Instead of cash back, credit the customer’s account so they spend it next time — keeping the money in your business.
- [Fix: a sale won’t complete](https://docs.rushflow.org/pos/cant-complete-a-sale) — Checkout won’t finalise? Check the payment covers the total, the register/shift is open, and your connection — your cart isn’t lost.
- [Create discount coupons](https://docs.rushflow.org/pos/set-up-coupons) — Set up coupon codes for promotions and redeem them at the POS, with the discount reflected correctly in your accounts.
- [Run multiple registers](https://docs.rushflow.org/pos/run-multiple-registers) — Run several tills in one shop, each with its own cashier and cash drawer, all feeding one stock and set of books.
- [Create a quotation](https://docs.rushflow.org/pos/create-a-quotation) — Give a customer a formal quotation, track it, and convert it to a sale when they accept — without re-entering anything.
- [Discount rules & promotions](https://docs.rushflow.org/pos/discount-rules-and-promotions) — Set up automatic discount rules — buy-more-save-more, category or time-based promotions — so deals apply at checkout without manual entry.
- [Set customer credit limits](https://docs.rushflow.org/pos/customer-credit-limits) — Cap how much a customer can owe you by setting a credit limit, so credit sales stay under control.
- [Manage cash registers](https://docs.rushflow.org/pos/manage-cash-registers) — Set up cash registers per branch, assign cashiers, and keep each register’s cash accountable through shifts.
- [Issuing and redeeming gift cards & store credit](https://docs.rushflow.org/pos/gift-cards-store-credit) — Sell gift cards and store credit and redeem them at the POS, accounted correctly.
- [Making a sale at the POS](https://docs.rushflow.org/pos/make-a-sale) — Ring up a sale in seconds, take payment across methods, and print a receipt.
- [Partial delivery: an item breaks in transit](https://docs.rushflow.org/pos/partial-delivery-breakage) — A customer ordered several items; one broke on the way. Bill the customer only for what arrived, and record the broken item as your loss.
- [Processing a return or refund](https://docs.rushflow.org/pos/process-a-return) — Give money back correctly — stock is restored and the accounting is reversed.
- [Record a cash expense at the POS](https://docs.rushflow.org/pos/pos-record-expense) — Log a cash-out at the counter — bags, tea, a quick repair — right from the POS app, so the drawer reconciles and the expense hits your books and reports.
- [Recording a manual online sale (phone / WhatsApp orders)](https://docs.rushflow.org/pos/manual-online-sale) — Take an order over the phone or chat and record it as an online sale, with delivery charge and cash-on-delivery.
- [Renting out equipment: deposits and rental income](https://docs.rushflow.org/pos/rental-accounting) — Hire out equipment with a refundable deposit and see the rental income land in your books automatically.
- [Selling on credit and recording payments](https://docs.rushflow.org/pos/sell-on-credit) — Set credit limits, track dues per customer, and record payments against invoices.
- [Setting up your online store](https://docs.rushflow.org/pos/online-store-setup) — Turn on a storefront that sells from the same stock and accounts as your shops.
- [Transfer cash or stock from the POS](https://docs.rushflow.org/pos/pos-transfer-cash-and-stock) — Sweep the outlet’s cash to a main account, or send stock to another branch, straight from the POS app — no back office, fully accounted for.
- [POS sync & the Sync Problems screen](https://docs.rushflow.org/pos/pos-sync-problems) — The POS syncs offline sales in the background. If the server permanently rejects one, it goes to the Sync Problems screen with a badge — retry or discard, never silently lost.

## Sales orders & fulfillment
Beyond the counter: sales orders, delivery notes, shipments, seller commissions and targets — the full order-to-cash flow.
- [Sales orders](https://docs.rushflow.org/sales/sales-orders) — Track confirmed customer orders awaiting fulfilment in a dedicated order book — the stage between a quotation and an invoice, with open / partial / fulfilled status.
- [Order fulfilment tracking](https://docs.rushflow.org/sales/order-fulfillment) — See ordered vs delivered vs outstanding for every sale, so you know exactly what’s still to go out — not delivered, partial, fulfilled or over-delivered.
- [Delivery notes](https://docs.rushflow.org/sales/delivery-notes) — Record goods dispatched against a sale, line by line, with carrier and tracking details — supporting partial deliveries. The outbound twin of a goods receipt.
- [Shipments & shipping status](https://docs.rushflow.org/sales/shipments) — Record one shipment per sale with delivery address, shipping details and a shipping status that shows on the sale.
- [Sales commission](https://docs.rushflow.org/sales/sales-commission) — Define commission rules per salesperson (a percent of sales or of profit, with a qualifying threshold) and get an earnings report from completed sales.
- [Commission payouts](https://docs.rushflow.org/sales/commission-payouts) — Record commission actually paid to a salesperson for a period, track earned vs paid, and (with automatic journals on) post it as a commission expense from a cash account.
- [Sales targets](https://docs.rushflow.org/sales/sales-targets) — Set revenue and order targets per salesperson for a period and track attainment against real completed sales — see who’s on track and who’s behind.
- [Backorders](https://docs.rushflow.org/sales/backorders) — Capture customer demand for out-of-stock products and fulfil it when stock arrives — with a “ready to fulfil” view that shows what current stock can now cover.

## Offline & sync
Keep selling with no internet. How offline mode and sync actually work.
- [Sell offline when the internet drops](https://docs.rushflow.org/offline/pos-offline-mode) — RushFlow’s dedicated Android/Sunmi POS keeps ringing up sales with no internet and syncs automatically when the connection returns. Here is how to set it up and use it.
- [How sync works (delta sync explained)](https://docs.rushflow.org/offline/sync-how-it-works) — How the RushFlow POS app syncs offline sales, pulls catalogue changes, and keeps multiple devices consistent — delta sync, background push, and how conflicts are avoided.
- [Fix sync and offline issues](https://docs.rushflow.org/offline/offline-troubleshooting) — Sales not syncing, a device showing old prices, or stuck offline? Step-by-step checks to get the RushFlow POS app syncing again.
- [Fix: sales stuck as pending sync](https://docs.rushflow.org/offline/sales-stuck-pending-sync) — A pending-sales count that won’t clear means the device can’t reach the server — check the connection and sign-in. Your sales are safe on the device.
- [Online vs offline POS](https://docs.rushflow.org/offline/online-vs-offline-pos) — What “offline POS” really means, why it matters for real shops, and how RushFlow keeps selling with no internet where cloud-only systems stop.

## Smart features
Problem-solvers most software skips: duplicate-product detection, dead stock, auto-SKU, customer de-duplication and reorder alerts.
- [Detect duplicate products automatically](https://docs.rushflow.org/smart/detect-duplicate-products) — With thousands of near-identical items, RushFlow checks each new product against your whole catalogue in real time — by barcode, name, image and supplier code — and warns or blocks if it already exists. No GPU, sub-second at 100,000 products.
- [Automatic, permanent SKUs](https://docs.rushflow.org/smart/auto-sku-generation) — RushFlow can generate a structured, permanent SKU for every product — company, category and a collision-free sequence — so two cashiers can never create the same code. The barcode is the SKU.
- [Find dead stock tying up cash](https://docs.rushflow.org/smart/dead-stock-detection) — RushFlow flags dead stock — products that are not selling and have capital tied up on the shelf — so you can discount, return or stop reordering them. A blind spot most POS tools ignore.
- [Merge duplicate customers](https://docs.rushflow.org/smart/merge-duplicate-customers) — RushFlow groups likely-duplicate customers (shared phone or email) and merges them into one, keeping their combined history, dues and loyalty — so one person is not scattered across five records.
- [Reorder & stock-out alerts](https://docs.rushflow.org/smart/reorder-and-stockout-alerts) — RushFlow watches how fast each product sells against what you hold and warns you before you run out — turning reordering from guesswork into a prompt, per branch.
- [Track everything about a customer](https://docs.rushflow.org/smart/track-your-customers) — RushFlow keeps a single 360° view of each customer — every purchase, payment, due, note and tag on one timeline — so you know who your customers are and what they owe, without a separate CRM.
- [See what needs your attention](https://docs.rushflow.org/smart/business-health) — Instead of hunting through reports, RushFlow can bring the things that need a decision to you — dead stock, stock-out risk, overdue receivables and supplier cost increases in one place.
- [Group customers into segments](https://docs.rushflow.org/smart/customer-segments) — Group customers by tags and behaviour — top spenders, wholesale, lapsed — so you can understand and target them.
- [The AI business assistant](https://docs.rushflow.org/smart/ai-assistant) — RushFlow offers optional AI help — surfacing what needs attention and answering questions about your business — built on your live data.
- [Customer groups](https://docs.rushflow.org/smart/customer-groups) — Group customers (retail, wholesale, VIP) to apply group pricing and understand each type of buyer.
- [Add contact persons](https://docs.rushflow.org/smart/contact-persons) — Store multiple contact people for a customer or supplier — buyer, accounts, owner — so you always reach the right person.

## Dedicated apps
The native POS, management and super-admin apps — install and use.
- [The RushFlow apps](https://docs.rushflow.org/apps/apps-overview) — RushFlow ships dedicated native apps, not a browser wrapper: a POS cashier app (incl. Sunmi), a management app for owners and managers, and a super-admin console. Here is what each does.
- [Install the POS app (incl. Sunmi)](https://docs.rushflow.org/apps/install-pos-app-sunmi) — Install the dedicated RushFlow POS app on an Android phone/tablet or a Sunmi device — RushFlow is on the Sunmi App Store, so the built-in printer works out of the box.
- [The management app for owners](https://docs.rushflow.org/apps/management-app) — The RushFlow management app puts sales, stock, money, HR and reports in an owner’s or manager’s pocket — with offline expense capture and role-based access.
- [Update the RushFlow apps](https://docs.rushflow.org/apps/updating-the-apps) — Keep the POS, management and super-admin apps current so you get the latest features and fixes. Where updates come from and how to check your version.
- [The super-admin app (operators)](https://docs.rushflow.org/apps/superadmin-app) — For RushFlow platform operators: a mobile control centre for tenants, billing, live chat and incidents, with secure token login and biometric lock.
- [Fix: app won’t open or crashes](https://docs.rushflow.org/apps/app-wont-open-or-crashes) — App won’t open or crashes on launch? Update it, restart the device, check storage and connection — your data is on the server, not the app.
- [Fix: notifications not arriving](https://docs.rushflow.org/apps/notifications-not-arriving) — Not getting alerts on your phone? Allow notifications for the app, disable battery restrictions, and confirm you’re signed in.
- [Dedicated app vs the browser](https://docs.rushflow.org/apps/dedicated-app-vs-browser) — When to use RushFlow’s dedicated app versus the web browser — the app adds offline selling, built-in printing and device support the browser can’t.
- [Offline outbox & failed-sync review](https://docs.rushflow.org/apps/management-app-offline-outbox) — Record expenses and actions with no signal — the management app queues them in an outbox and submits when you’re back online. Anything the server rejects goes to a review queue, never silently dropped.
- [The Messages inbox (Facebook & Instagram)](https://docs.rushflow.org/apps/management-app-inbox) — The management app’s Messages inbox brings your Facebook Messenger and Instagram conversations into one place on your phone — tap a thread to read and reply.
- [Reminders for you and your team](https://docs.rushflow.org/apps/management-app-reminders) — Schedule a reminder for yourself, a teammate or the whole team in the management app. Due reminders surface in the app and arrive as device notifications.
- [Announcements to your team](https://docs.rushflow.org/apps/management-app-announcements) — Send an announcement to an outlet or a specific teammate from the management app. Recipients acknowledge with “Got it”, so you know the message landed.
- [Lock the app with biometrics or a PIN](https://docs.rushflow.org/apps/management-app-lock) — Add a device-local lock to the management app so it needs Face ID, a fingerprint or a PIN to open — protecting business data if your phone is lost, with no backend and no stored credentials.
- [Ask the AI advisor in the app](https://docs.rushflow.org/apps/management-app-advisor) — Ask plain-language questions about your business in the management app and get grounded answers in your language — with instant answers to common questions. Optional AI feature.

## Printing & hardware
Print receipts and labels from the phone — built-in, no third-party apps.
- [Print receipts straight from the phone](https://docs.rushflow.org/printing/print-receipt-from-phone) — RushFlow prints receipts straight from the POS app to the built-in Sunmi printer or any thermal, Bluetooth, USB or network printer — with no third-party printing app in between.
- [Print barcode & price labels](https://docs.rushflow.org/printing/print-barcode-labels) — Print product barcode and price labels straight from RushFlow to thermal label printers using TSPL, ESC/POS or ZPL — including the 38×25mm preset — no design software needed.
- [Which printers are supported](https://docs.rushflow.org/printing/printer-types-supported) — A reference of the receipt and label printers RushFlow drives directly — built-in Sunmi, Bluetooth, USB and network thermal printers, plus TSPL/ZPL/ESC-POS label printers.
- [Put your logo on receipts](https://docs.rushflow.org/printing/receipt-branding) — Print your business name, logo, invoice number and contact details on every receipt, on web and the Android/Sunmi app.
- [Connect a cash drawer](https://docs.rushflow.org/printing/connect-cash-drawer) — Most cash drawers open via the receipt printer. Connect the drawer to your printer and RushFlow pops it on a cash sale.
- [Set up a barcode scanner](https://docs.rushflow.org/printing/barcode-scanner-setup) — Most USB and Bluetooth barcode scanners work as a keyboard — pair or plug in and scan into RushFlow’s product search. Or use the phone camera.
- [What hardware do you need?](https://docs.rushflow.org/printing/pos-hardware-guide) — The hardware you need for a RushFlow till — a Sunmi device or a phone/tablet plus a printer, scanner and cash drawer. Minimal and flexible.
- [Fix: receipt printer not printing](https://docs.rushflow.org/printing/receipt-printer-not-printing) — Receipt not printing after a sale? Work through paper, power, connection and the selected printer in RushFlow — the usual causes, in order.
- [Fix: Bluetooth printer won’t pair](https://docs.rushflow.org/printing/bluetooth-printer-wont-pair) — Can’t pair a Bluetooth receipt printer? Check power, discoverability, distance and the device’s Bluetooth settings, then select it in RushFlow.
- [Fix: receipt wrong size or garbled](https://docs.rushflow.org/printing/receipt-wrong-size-or-garbled) — Text running off the edge or printing as symbols? Set the correct paper width and printer language in RushFlow.
- [Fix: cash drawer won’t open](https://docs.rushflow.org/printing/cash-drawer-wont-open) — Drawer not popping on a cash sale? It’s driven by the receipt printer — check the cable, the printer, and that a receipt actually prints.
- [Fix: USB printer not detected](https://docs.rushflow.org/printing/usb-printer-not-detected) — USB receipt printer not showing up? Check the cable, the OTG adapter, power and USB permission, then select it in RushFlow.
- [Fix: network printer not found](https://docs.rushflow.org/printing/network-printer-not-found) — Network receipt printer unreachable? Check the IP address, port, and that the device and printer are on the same network.
- [Fix: labels not printing correctly](https://docs.rushflow.org/printing/label-not-printing) — Labels blank, misaligned or wrong size? Match the label language (TSPL/ZPL/ESC-POS) and label size to your printer.
- [Fix: Sunmi printer faint or blank](https://docs.rushflow.org/printing/sunmi-printer-faint-or-blank) — Sunmi built-in printer printing faint or blank? Check the paper is the right way round, clean the head, and check print density.
- [Fix: receipt prints twice](https://docs.rushflow.org/printing/prints-duplicate-receipts) — Getting two copies of each receipt? Check the auto-print and copies settings, and whether a manual re-print is also firing.

## Attendance & devices
ZKTeco fingerprint/face devices into HRM with no middleware server.
- [Connect a ZKTeco device (no server)](https://docs.rushflow.org/attendance/connect-zkteco-device) — RushFlow connects ZKTeco fingerprint/face attendance devices straight into HR & payroll using an Android gateway app — no Windows service, no middleware server, no third-party software.
- [Enroll employee fingerprints](https://docs.rushflow.org/attendance/enroll-fingerprints) — Enroll employees on your ZKTeco device from RushFlow, keep the enrolment tied to the right person, and reuse it across multiple devices.
- [From attendance to payroll](https://docs.rushflow.org/attendance/attendance-to-payroll) — How ZKTeco punches captured in RushFlow flow into attendance, hours and the payslip — automating the whole HR-to-pay chain with no separate systems.
- [Fix: ZKTeco device not connecting](https://docs.rushflow.org/attendance/zkteco-not-connecting) — Gateway can’t reach your ZKTeco device? Check the network, IP address, port 4370 and that both are on the same network.
- [Fix: punches not showing in payroll](https://docs.rushflow.org/attendance/punches-not-in-payroll) — Punches on the device but not in RushFlow or payroll? Check the gateway is syncing, the employee is enrolled correctly, and the device is mapped to a branch.
- [Fix: employee wrongly marked absent](https://docs.rushflow.org/attendance/attendance-shows-absent) — An employee who worked is showing absent? Check the punch synced, the enrolment matches the person, and the device’s branch.
- [Run multiple ZKTeco devices](https://docs.rushflow.org/attendance/multiple-attendance-devices) — Add a ZKTeco device at each branch or entrance, map each to its branch, and enroll staff once to be recognised across devices.
- [Fix: duplicate attendance punches](https://docs.rushflow.org/attendance/duplicate-punches) — An employee punched twice by mistake? Understand how RushFlow treats repeated punches and how to correct attendance.
- [Record attendance without a device](https://docs.rushflow.org/attendance/attendance-without-a-device) — No ZKTeco device? You can still record attendance manually so leave, hours and payroll work — biometric hardware is optional.

## Rentals, trade-ins & special sales
Selling models most software skips: rentals with deposits, trade-ins, consignment stock, gift cards, loyalty cards and customer price lists.
- [Rentals & equipment hire](https://docs.rushflow.org/selling-models/rentals) — Rent items out for a period, take a refundable deposit, flag overdue returns, and bill by actual duration on return — a rental workflow most POS software skips.
- [Trade-ins](https://docs.rushflow.org/selling-models/trade-ins) — Take a used item in, appraise it by condition, and give the customer spendable store credit toward a purchase — a trade-in flow competitors rarely offer.
- [Consignments](https://docs.rushflow.org/selling-models/consignments) — Track goods you’ve placed with an agent (out) or hold on behalf of a supplier (in), record what sold, and settle the value — consignment tracking most software lacks.
- [Gift cards](https://docs.rushflow.org/selling-models/gift-cards) — Sell bearer gift cards, redeem them by code, top them up and void them — with the balance held as a liability until it’s spent.
- [VIP cards & VIP pricing](https://docs.rushflow.org/selling-models/vip-cards) — Give customers a VIP card so they get automatic VIP pricing at checkout, and see a per-card spend report. This is VIP discounting, not a points scheme.
- [Customer price lists](https://docs.rushflow.org/selling-models/price-lists) — Set special pricing per customer group and quantity tier; RushFlow applies the right price automatically at the sale and POS, falling back to the normal price.

## CRM & customer growth
A sales pipeline, deal tracking, customer 360, segments and profitability — grow the customers you already have.
- [Sales pipeline (leads & deals)](https://docs.rushflow.org/crm/crm-pipeline) — A Kanban sales pipeline: track leads through stages (New → Contacted → Qualified → Proposal → Negotiation → Won/Lost), log activities, and convert a won lead into a customer.
- [Deal revenue (expected vs actual)](https://docs.rushflow.org/crm/deal-revenue) — Compare what a won deal was worth against the actual sales revenue it produced, by linking sales to the lead — see realization % and unrealized value.
- [Customer 360](https://docs.rushflow.org/crm/customer-360) — A single customer view: profile, lifetime KPIs, credit, a unified activity timeline (sales, payments, returns, notes), tags, addresses and open opportunities.
- [Customer analytics (RFM)](https://docs.rushflow.org/crm/customer-analytics) — Rank customers by Recency, Frequency and Monetary value, each labelled with a segment — Champion, Loyal, Regular, New or At Risk — so you know who to focus on.
- [Customer profitability](https://docs.rushflow.org/crm/customer-profitability) — See revenue vs cost per customer to get gross profit and margin — because the customer who buys the most isn’t always the one who makes you the most.
- [Customer segments & auto-tagging](https://docs.rushflow.org/crm/crm-segments) — Build saved-filter customer segments (by spend, orders, recency, VIP, tag, group and more) with live counts, and auto-tag or group members with automation rules.
- [Communications log](https://docs.rushflow.org/crm/crm-communications) — Log every interaction with a customer or lead — calls, emails, meetings, notes — with direction and time, so the whole team sees the history of touches.

## Service, repairs & bookings
Run repair/service jobs, assign technicians, use checklists, and take bookings or appointments.
- [Manage service & repair jobs](https://docs.rushflow.org/service/service-jobs) — Log a repair or service job, track it from received to done, add parts and labour, and bill the customer — all in RushFlow.
- [Assign service technicians](https://docs.rushflow.org/service/service-technicians) — Add your technicians and assign them to service jobs, so work is distributed and each job has an owner.
- [Service checklists](https://docs.rushflow.org/service/service-checklists) — Use checklists on service jobs so technicians follow the same steps every time and nothing is missed on a repair.
- [Service job reports](https://docs.rushflow.org/service/service-reports) — See your service jobs by status, technician and revenue, so you know your workshop’s throughput and earnings.
- [Take bookings & appointments](https://docs.rushflow.org/service/bookings-and-appointments) — Take bookings or appointments for services, so customers are scheduled and your team knows what’s coming up.

## Projects, tasks & approvals
Track projects and tasks, set reminders, and route approvals — keep work moving alongside sales.
- [Track projects](https://docs.rushflow.org/projects/projects) — Track projects alongside your sales and costs — group related work, tasks and spend so you know where a project stands.
- [Manage tasks](https://docs.rushflow.org/projects/tasks) — Create tasks, assign them to your team, and track them to done — so nothing falls through the cracks.
- [Set reminders & follow-ups](https://docs.rushflow.org/projects/reminders) — Set reminders so you follow up on customers, dues, tasks and deadlines instead of relying on memory.
- [Approval workflows](https://docs.rushflow.org/projects/approvals) — Require approval for sensitive actions — big discounts, expenses or edits — so staff can act but a manager signs off.
- [Post staff announcements](https://docs.rushflow.org/projects/staff-announcements) — Share announcements with your team so everyone sees important notices — policy changes, targets, reminders — in one place.

## Inventory & stock
Products, variants, units, barcodes, transfers and stocktakes.
- [Organise products into categories](https://docs.rushflow.org/inventory/product-categories) — Group your products into categories and subcategories so the catalogue is easy to navigate, report on and sell from.
- [Sell product variants (size, colour…)](https://docs.rushflow.org/inventory/product-variants) — Sell one product in several variants — size, colour, pack — each with its own barcode and stock, while sharing one product record. Step by step on web and the app.
- [Buy and sell in different units](https://docs.rushflow.org/inventory/units-of-measure) — Buy a carton and sell singles, or buy by weight and sell by pack — RushFlow converts between units automatically so stock and cost stay right.
- [Set opening stock](https://docs.rushflow.org/inventory/opening-stock) — Starting on RushFlow with stock already on your shelves? Enter opening stock per branch so your inventory and valuation start correct.
- [Combos & bundles](https://docs.rushflow.org/inventory/combos-and-bundles) — Sell several products together as one combo — RushFlow deducts the component stock and handles the accounting, and reverses correctly on a return.
- [Track serial / IMEI numbers](https://docs.rushflow.org/inventory/serial-imei-tracking) — For phones, electronics and high-value goods, capture a serial or IMEI on purchase and sale so every unit is traceable.
- [Manufacturing & work orders](https://docs.rushflow.org/inventory/manufacturing-work-orders) — Build finished products from components using a bill of materials and work orders — RushFlow consumes the components and adds the finished goods to stock.
- [Set reorder levels](https://docs.rushflow.org/inventory/reorder-levels) — Set a reorder point per product so RushFlow flags low stock before you run out — per branch.
- [Warehouses vs outlets](https://docs.rushflow.org/inventory/warehouse-vs-outlet) — Separate storage warehouses from selling outlets so stock is tracked where it really is, and move stock between them with in-transit control.
- [How stock is valued (COGS)](https://docs.rushflow.org/inventory/stock-valuation-and-cogs) — RushFlow values stock as it moves and posts cost of goods sold from real cost, so your margin and balance-sheet inventory stay accurate.
- [Bulk & tiered pricing](https://docs.rushflow.org/inventory/bulk-and-tiered-pricing) — Charge different prices by quantity or customer type — wholesale vs retail, or cheaper per unit in bulk — automatically at the till.
- [Add custom fields](https://docs.rushflow.org/inventory/custom-fields) — Capture the extra details your business needs by adding custom fields to records like products and customers.
- [Product 360 profile](https://docs.rushflow.org/inventory/product-profile) — One consolidated view of a product — stock by warehouse, sales/purchase velocity, margin, reorder status and top suppliers.
- [Organise products by brand](https://docs.rushflow.org/inventory/product-brands) — Group products by brand so you can filter, report and sell by brand — useful when you carry many manufacturers.
- [Fix: stock count looks wrong](https://docs.rushflow.org/inventory/stock-count-looks-wrong) — Stock number not matching the shelf? Check the branch, pending transfers and un-synced sales, then correct with a stocktake.
- [Fix: a product shows negative stock](https://docs.rushflow.org/inventory/negative-stock) — Negative stock usually means sales were recorded before the purchase that supplied them. Record the missing purchase or opening stock, then reconcile with a stocktake.
- [Fix: barcode won’t scan](https://docs.rushflow.org/inventory/barcode-not-scanning) — Barcode not scanning at the till? Check the product has that barcode, the scanner is set up, and the label prints clearly.
- [Margin analysis](https://docs.rushflow.org/inventory/margin-analysis) — See gross profit and margin per product — revenue minus estimated cost — with loss-makers flagged, so you know which products actually make money.
- [Inventory turnover & GMROI](https://docs.rushflow.org/inventory/inventory-turnover) — See how fast stock sells (turnover ratio and days of stock) and your return on inventory investment (GMROI) — per product and overall — to free up trapped cash.
- [ABC analysis (Pareto)](https://docs.rushflow.org/inventory/abc-analysis) — Rank products by their share of sales value into A, B and C classes (Pareto 80/15/5), so you give your vital few the attention they deserve.
- [Aged & slow-moving stock](https://docs.rushflow.org/inventory/slow-moving-stock) — Classify on-hand stock by how long since it last sold — fresh, slow, stale or dead — with at-risk value, so you can clear obsolete stock and size a write-down.
- [Reorder report](https://docs.rushflow.org/inventory/reorder-report) — See every product at or below its reorder point with a suggested order quantity, and set reorder levels inline — so you never run out of your key lines.
- [Adding and importing products](https://docs.rushflow.org/inventory/add-products) — Add items by hand or import your whole catalogue, with price, cost and opening stock.
- [Consignment: goods you place with a partner, or hold for one](https://docs.rushflow.org/inventory/consignment) — Track consigned goods and settle up — the settlement posts to your books automatically.
- [Doing a stocktake](https://docs.rushflow.org/inventory/do-a-stocktake) — Count physical stock and let RushFlow flag and correct the differences.
- [Making finished goods from a bill of materials](https://docs.rushflow.org/inventory/manufacturing-bom) — Define a BOM, run a work order, and turn components into finished stock.
- [Recording damaged stock and adjustments](https://docs.rushflow.org/inventory/damage-and-adjustments) — Write off damage or correct stock, with the accounting handled and a record kept.
- [Transferring stock between branches](https://docs.rushflow.org/inventory/transfer-stock) — Move stock between locations with in-transit control so nothing is lost.

## Purchasing & suppliers
Purchase orders, receipts, supplier bills, returns and costs.
- [Compare supplier prices for the same product](https://docs.rushflow.org/purchasing/compare-supplier-prices) — Buy the same item from several suppliers? RushFlow keeps each supplier’s price history per product and shows who charges high, who charges low, and your cheapest option — so you always buy at the best price.
- [Track supplier performance & cost creep](https://docs.rushflow.org/purchasing/supplier-performance) — RushFlow summarises spend per supplier and detects products whose buy price crept up — attributing the rise to the supplier so you can renegotiate or switch before it eats your margin.
- [Fix: product cost not updating after a purchase](https://docs.rushflow.org/purchasing/purchase-cost-not-updating) — Bought stock but the cost/margin looks off? Check the purchase cost and unit, and how RushFlow values cost as stock moves.
- [Return stock to a supplier](https://docs.rushflow.org/purchasing/purchase-returns) — Send faulty or wrong stock back to a supplier so inventory reduces and your payable to them is adjusted correctly.
- [Create & receive a purchase order](https://docs.rushflow.org/purchasing/purchase-orders) — Order stock from a supplier with a purchase order, then receive it (in full or partially) so stock and your payable update correctly.
- [Pay a supplier in advance](https://docs.rushflow.org/purchasing/supplier-advances) — Paid a supplier up front? Record the advance and apply it to purchases later, so what you owe them is always right.
- [See what you owe each supplier](https://docs.rushflow.org/purchasing/supplier-ledger) — The supplier ledger shows each supplier’s balance, purchases, payments and advances, so you always know who you owe and how much.
- [Supplier scorecard](https://docs.rushflow.org/purchasing/supplier-scorecard) — Score your suppliers to compare them at a glance and decide who to buy from — beyond just price.
- [Group your suppliers](https://docs.rushflow.org/purchasing/supplier-groups) — Group suppliers (local, import, by category) so you can filter and report on purchasing by group.
- [Procure-to-pay (the full flow)](https://docs.rushflow.org/purchasing/procure-to-pay-overview) — RushFlow adds a full procure-to-pay control layer — requisitions, approvals, RFQ comparison, goods receipts, three-way match and price-variance — around your purchases, without double-counting stock or books.
- [Purchase requisitions](https://docs.rushflow.org/purchasing/purchase-requisitions) — Let staff request what’s needed, get it approved, then convert the approved requisition straight into a purchase order — with a clear draft → submitted → approved → converted trail.
- [Purchase approval thresholds](https://docs.rushflow.org/purchasing/purchase-approvals) — Set amount thresholds so purchase orders above a limit need approval. Approvers get an inbox; the decision syncs back onto the PO.
- [Supplier quotations (RFQ)](https://docs.rushflow.org/purchasing/supplier-quotations) — Record price quotes from each supplier and compare them per product — cheapest first, with lead times — before you commit to a purchase.
- [Goods receipt notes (GRN)](https://docs.rushflow.org/purchasing/goods-receipt-notes) — Record line-by-line what actually arrived against a purchase order, including partial and rejected quantities — the visibility that catches short and wrong deliveries.
- [Three-way match](https://docs.rushflow.org/purchasing/three-way-match) — Reconcile what you ordered, what you received and what you were billed — RushFlow flags under-receipts, over-receipts and price variances for review.
- [Quality inspections](https://docs.rushflow.org/purchasing/quality-inspections) — Record a quality check on received goods — accepted vs rejected units per product, with defect reasons — so bad stock is documented before it reaches the shelf.
- [Purchase price variance](https://docs.rushflow.org/purchasing/purchase-price-variance) — Compare what you actually paid against each product’s reference cost to surface price creep — over-spend and under-spend, per product, over any period.
- [Purchase planning (reorder)](https://docs.rushflow.org/purchasing/purchase-planning) — RushFlow lists products below their reorder point with a suggested order quantity and preferred supplier — select them and generate a draft requisition in one step.
- [Recording a purchase from a supplier](https://docs.rushflow.org/purchasing/record-a-purchase) — Receive stock, record cost, and create the supplier payable — all at once.

## Accounting
Double-entry books that fill themselves in — P&L, balance sheet, tax.
- [Keep POS cash tied to the right account](https://docs.rushflow.org/accounting/unattributed-pos-cash) — A common mess: POS cash that isn’t tied to a bank or cash account, so balances look wrong. RushFlow keeps the ledger correct and lets you re-attribute POS cash to the right account.
- [Lock closed periods so the past can’t change](https://docs.rushflow.org/accounting/period-lock) — Once you’ve reported a month, nobody should be able to quietly edit it. RushFlow’s period lock blocks changes to closed periods across sales, purchases, payroll and journals.
- [Expense templates](https://docs.rushflow.org/accounting/expense-templates) — Stop re-typing the same expenses. Save a pre-filled expense template — category, account, amount, allocation — then search, apply, tweak and submit in seconds.
- [Buy from overseas suppliers (foreign currency)](https://docs.rushflow.org/accounting/foreign-currency-purchases) — Buying from an overseas supplier? RushFlow records the purchase in the foreign currency and your base currency, so stock cost and the supplier ledger both stay correct at the right rate.
- [Withholding tax (WHT/TDS)](https://docs.rushflow.org/accounting/withholding-tax) — Where you must deduct tax at source on a supplier payment, RushFlow records the withholding, reduces what you pay the supplier, and tracks what you owe the tax authority.
- [Layaway & customer deposits](https://docs.rushflow.org/accounting/layaway-and-deposits) — Let customers pay for goods over time and collect when fully paid. RushFlow holds deposits as a liability until the sale completes, so revenue isn’t booked early.
- [Record business loans](https://docs.rushflow.org/accounting/business-loans) — Took a loan, or lent money out? RushFlow tracks the principal and interest so your liabilities (or receivables) and interest cost are on the books correctly.
- [Fix: wrong tax on a sale](https://docs.rushflow.org/accounting/tax-wrong-on-a-sale) — Tax coming out wrong at the POS? Check the product’s tax setting, the tax rate, and whether prices are tax-inclusive.
- [Fix: my books don’t look right](https://docs.rushflow.org/accounting/books-dont-match) — Numbers look off? Because RushFlow posts double-entry automatically, check the date range, unreconciled bank items and un-synced sales before assuming an error.
- [Fix: an expense isn’t showing in reports](https://docs.rushflow.org/accounting/expense-not-in-reports) — Recorded an expense but it’s not in the P&L? Check the date, the branch/unit it was allocated to, and the category.
- [Fix: a payment didn’t reduce a customer’s due](https://docs.rushflow.org/accounting/payment-not-reducing-due) — Took a payment but the customer still shows owing? Check it was recorded against the customer (not as a fresh sale) and applied to the right balance.
- [Set up cash & bank accounts](https://docs.rushflow.org/accounting/cash-and-bank-accounts) — Add your cash and bank accounts with opening balances, and make adjustments, so money in RushFlow matches the real world.
- [Credit & debit notes](https://docs.rushflow.org/accounting/credit-and-debit-notes) — Adjust a customer or supplier balance correctly with a credit or debit note, instead of editing the original invoice.
- [Owner drawings & capital](https://docs.rushflow.org/accounting/owner-drawings-and-capital) — Keep your own money and the business’s money separate. Record capital you put in and drawings you take out so profit and equity stay correct.
- [Tax-inclusive vs exclusive pricing](https://docs.rushflow.org/accounting/tax-inclusive-vs-exclusive) — Decide whether your prices already include tax or add it on top — the setting that most often makes tax look wrong if it’s not right.
- [Understand your chart of accounts](https://docs.rushflow.org/accounting/chart-of-accounts) — Your chart of accounts is the list of buckets your money is organised into. RushFlow gives you a working one out of the box and posts to it automatically.
- [How refunds affect your accounts](https://docs.rushflow.org/accounting/refund-accounting) — A refund isn’t just money out — it reverses revenue, tax and cost of goods, and restocks the item. Here’s what RushFlow does automatically.
- [Manage petty cash](https://docs.rushflow.org/accounting/petty-cash) — Track the small cash float for day-to-day expenses — top it up, record what’s spent, and keep it reconciled.
- [Chase overdue customers (collections)](https://docs.rushflow.org/accounting/collections-and-dunning) — RushFlow gives you a worklist of customers with overdue balances so you can follow up and collect — turning receivables into cash instead of forgotten dues.
- [Balance sheet & income statement](https://docs.rushflow.org/accounting/financial-statements) — RushFlow produces your balance sheet and income statement from live trading, so your financial position and performance are always current.
- [Work in multiple currencies](https://docs.rushflow.org/accounting/multi-currency) — Buy or deal in foreign currencies with exchange rates, while your books stay in your base currency.
- [Customise invoice numbering](https://docs.rushflow.org/accounting/invoice-numbering) — Set the format and sequence of your invoice and document numbers — a prefix and running number — so they’re consistent and never duplicated.
- [Adjust an account balance](https://docs.rushflow.org/accounting/balance-adjustments) — Need to correct a cash or account balance? Record a proper adjustment with a reason, keeping an audit trail instead of editing history.
- [Customer subscriptions & recurring billing](https://docs.rushflow.org/accounting/customer-subscriptions) — Charge customers on a recurring basis — memberships, plans or repeat orders — so recurring revenue is billed and tracked automatically.
- [Operational alerts (variances)](https://docs.rushflow.org/accounting/operational-alerts) — An alert inbox for operational problems — register cash variances, opening mismatches — so issues get investigated, not ignored.
- [Post a manual journal entry](https://docs.rushflow.org/accounting/manual-journal-entries) — Post an adjusting journal entry for things that don’t come from a sale or purchase — accruals, corrections, opening entries.
- [Charge refundable deposits](https://docs.rushflow.org/accounting/refundable-deposits) — Charge a refundable deposit — for a bottle, crate or container — and refund it when returned, tracked as a liability not revenue.
- [Organise expense categories](https://docs.rushflow.org/accounting/expense-categories) — Group expenses into categories (rent, utilities, wages, marketing) so your spending is organised and your reports are meaningful.
- [Expense analytics](https://docs.rushflow.org/accounting/expense-analytics) — See where your money goes over time — spending by category, branch and period — so you can control costs.
- [Set each outlet’s payment accounts](https://docs.rushflow.org/accounting/outlet-payment-accounts) — Direct each outlet or warehouse’s takings to the right cash or bank account, so multi-branch money lands in the correct place automatically.
- [Trial balance](https://docs.rushflow.org/accounting/trial-balance) — The trial balance lists every account’s total debit and credit from your posted journals, and tells you whether the books balance — built live from the general ledger.
- [General ledger](https://docs.rushflow.org/accounting/general-ledger) — See every movement on one account with a running balance — opening balance, each posting, and closing balance — the audit trail behind any figure.
- [Bank reconciliation](https://docs.rushflow.org/accounting/bank-reconciliation) — Import a bank statement and match its lines to your book entries — auto-match by amount and date, or match manually — until the account is reconciled.
- [Budgets & variance](https://docs.rushflow.org/accounting/budgets-and-variance) — Set budgets per account — even per branch or business unit — and compare budgeted vs actual with variance, including separate CAPEX and OPEX roll-ups.
- [Recurring journals](https://docs.rushflow.org/accounting/recurring-journals) — Store a balanced journal template and have it post on a schedule — monthly rent, amortisation, accruals — with catch-up, idempotency and period-lock safety.
- [Deferrals & accruals](https://docs.rushflow.org/accounting/deferred-schedules) — Spread a balance-sheet amount into profit & loss over several periods — deferred revenue, prepaid expenses, accrued expense or revenue — one recognition entry per period.
- [FX revaluation](https://docs.rushflow.org/accounting/fx-revaluation) — Restate open foreign-currency invoices and bills to the closing rate at period end, posting the unrealized FX gain or loss with an entry that auto-reverses next day.
- [Statement of changes in equity](https://docs.rushflow.org/accounting/changes-in-equity) — See how equity moved from opening to closing — through profit for the period, owner contributions and distributions — built live from your ledger.
- [Financial ratios](https://docs.rushflow.org/accounting/financial-ratios) — Get liquidity, profitability, leverage and efficiency ratios computed from your ledger — current ratio, margins, ROE, debt-to-equity, inventory turnover and more.
- [Cash flow forecast](https://docs.rushflow.org/accounting/cash-flow-forecast) — Project cash in vs out over coming months from unpaid customer invoices and supplier bills, to a cumulative cash position — with a due-now bucket for overdue amounts.
- [Customer & supplier ledger](https://docs.rushflow.org/accounting/party-ledger) — A GL-derived subledger: per-party aging of receivables and payables (current, 31–60, 61–90, 90+) with a drill-down running-balance statement per customer or supplier.
- [Payroll liabilities](https://docs.rushflow.org/accounting/payroll-liabilities) — See accrued payroll deductions (income tax, provident fund and the like) from your ledger and remit them to the third party, tracking accrued vs remitted vs outstanding.
- [Year-end close](https://docs.rushflow.org/accounting/year-end-close) — Close a financial year: RushFlow posts a closing entry that zeroes income and expense into retained earnings, and can lock the period so the year can’t be changed.
- [Cheque register (post-dated cheques)](https://docs.rushflow.org/accounting/cheque-register) — Track post-dated cheques you receive from customers and issue to suppliers — due dates, deposited, cleared or bounced — so nothing is missed on its date.
- [Record a deposit](https://docs.rushflow.org/accounting/record-a-deposit) — Record money paid into a bank or cash account — a capital injection or other cash-in — categorised, so the account balance rises and it posts to your books.
- [Accepting cash, card, bank & mobile-wallet payments](https://docs.rushflow.org/accounting/payment-methods) — Turn on the payment methods you accept — each is tracked and reconciled automatically.
- [Adding business partners and sharing profit](https://docs.rushflow.org/accounting/business-partners) — Set partner shares at company or business-unit level, with partner accounts kept for you.
- [Budgets, business units & sub-units](https://docs.rushflow.org/accounting/budgets-business-units) — Set spending targets and organise your business into units and sub-units, each with its own P&L and roll-ups.
- [CAPEX vs OPEX: capital spend vs running costs](https://docs.rushflow.org/accounting/capex-vs-opex) — Tell the money you invest in lasting things apart from your day-to-day running costs — by branch, business unit or sub-unit.
- [Fixed assets: purchase, depreciation, repairs & disposal](https://docs.rushflow.org/accounting/fixed-assets) — Keep a proper asset register — buy, depreciate, tag, repair and retire each item, with the accounting handled for you.
- [Reconciling a bank account](https://docs.rushflow.org/accounting/reconcile-bank) — Match statement lines to your books so your cash is verified, not assumed.
- [Recording an expense](https://docs.rushflow.org/accounting/record-an-expense) — Capture a cost, classify it, and allocate it to the right branch or business unit.
- [Tracking post-dated cheques](https://docs.rushflow.org/accounting/post-dated-cheques) — Keep an eye on cheques you've received or issued and their due dates — and where the money is actually recorded.
- [Understanding your real profit](https://docs.rushflow.org/accounting/understand-profit) — See true profit after cost, discounts, returns and expenses — books that always balance.

## HR & payroll
Employees, attendance, leave, salaries and payslips.
- [Let staff buy on credit, recover from salary](https://docs.rushflow.org/hrm/staff-purchases-from-salary) — Staff often buy from the shop and “pay later”. RushFlow records a staff purchase against the employee and automatically recovers it from their next salary — no notebook, no forgotten dues.
- [HR & payroll overview](https://docs.rushflow.org/hrm/hrm-overview) — How employees, attendance, leave and payroll connect in RushFlow — including biometric attendance with no server and payroll that posts to your accounts.
- [Assign employees to outlets & units](https://docs.rushflow.org/hrm/assign-employees) — Assign each employee so their cost lands in the right place — an outlet, a warehouse, a business unit or head office — and rolls into that segment’s profit & loss.
- [Track each employee’s full cost](https://docs.rushflow.org/hrm/employee-cost-tracking) — Salary is only part of what an employee costs. RushFlow records non-salary costs — food, accommodation, transport and more — against the employee and their outlet/unit, for true per-employee cost.
- [Fix: a payslip amount looks wrong](https://docs.rushflow.org/hrm/payslip-amount-wrong) — Payslip not matching what you expect? Check attendance for the period, the salary setup, and any loans, advances or deductions.
- [Manage staff leave](https://docs.rushflow.org/hrm/leave-management) — Record and approve leave so attendance and payroll reflect it correctly — no separate leave tracker.
- [Overtime & allowances](https://docs.rushflow.org/hrm/overtime-and-allowances) — Add overtime, allowances, bonuses and deductions to payroll so pay reflects what staff actually earned.
- [Give a salary advance](https://docs.rushflow.org/hrm/salary-advances) — Advance an employee part of their pay early and recover it automatically from payroll, with the balance tracked so nothing is forgotten.
- [Pay an employee outside payroll](https://docs.rushflow.org/hrm/employee-payments) — Pay an employee outside a full payroll run — a partial salary, a bonus, a reimbursement — and keep it on the books and against their record.
- [Transfer an employee between branches](https://docs.rushflow.org/hrm/employee-transfer) — Move an employee to another branch so their attendance, cost and payroll follow them, while their history stays intact.
- [Set up a salary structure](https://docs.rushflow.org/hrm/salary-structure) — Define an employee’s base pay and standing allowances so each payroll run starts from the right figure.
- [Fix: an employee isn’t showing](https://docs.rushflow.org/hrm/employee-not-showing) — Added an employee but can’t find them? Check the branch filter, active status, and that the record saved.
- [Generate & share payslips](https://docs.rushflow.org/hrm/generate-and-share-payslips) — Produce a payslip for each employee from a payroll run — showing earnings, deductions and net pay — and share or print it.
- [Adding staff and setting permissions](https://docs.rushflow.org/hrm/add-staff-and-roles) — Give each person the right access with roles and outlet-scoped logins.
- [Running payroll](https://docs.rushflow.org/hrm/run-payroll) — Turn attendance into payslips, with cost posted to the right branch.
- [Setting up fingerprint attendance devices](https://docs.rushflow.org/hrm/attendance-devices) — Enrol staff on a fingerprint device and feed attendance straight into payroll.

## Branches & warehouses
Run many outlets and warehouses from one connected company.
- [Move stock between branches safely](https://docs.rushflow.org/branches/transfer-in-transit-safety) — When stock moves between branches it can get counted twice or oversold. RushFlow tracks it as “in transit” — gone from the sender, not yet at the receiver — so totals are never wrong.
- [Share profit fairly with business partners](https://docs.rushflow.org/branches/partner-profit-share) — Running a shop or line with partners means splitting cost and profit fairly and tracking who put in or took out what. RushFlow does partner shares and partner current accounts automatically.
- [Separate business units](https://docs.rushflow.org/branches/business-units) — Run distinct lines of business — brands, departments or ventures — as separate business units inside one RushFlow company, each with its own profit & loss, while sharing stock, staff and accounts.
- [Share expenses across outlets & units](https://docs.rushflow.org/branches/shared-expenses) — Rent, utilities and other common costs belong to several outlets or business units at once. RushFlow splits a shared expense across them in one balanced posting, so each unit’s P&L carries its fair share.
- [The partner system & current accounts](https://docs.rushflow.org/branches/partner-system) — Add business partners to the whole company or a specific unit, split cost and profit, and track a per-partner current account — contributions, drawings and undrawn profit — reconciled to the ledger.
- [Fix: a stock transfer wasn’t received](https://docs.rushflow.org/branches/transfer-not-received) — Sent stock to another branch but it’s not sellable there? The destination must receive it — until then it’s tracked as in transit.
- [Company cash & branch sweep](https://docs.rushflow.org/branches/company-cash) — Move cash from outlets and business units into a central company account, and keep a clear picture of cash across the whole business.
- [Add & manage warehouses](https://docs.rushflow.org/branches/warehouse-management) — Create storage warehouses, control which staff can access them, and move stock in and out with full tracking.
- [See profit per branch](https://docs.rushflow.org/branches/branch-profitability) — See real profit per branch — sales minus cost of goods, expenses and allocated overheads and labour — so you know which outlets carry the business.
- [Open a new branch](https://docs.rushflow.org/branches/open-a-new-branch) — Opening another outlet? Add the branch, stock it, assign staff and start selling — all under your one RushFlow company.
- [Central finance across outlets](https://docs.rushflow.org/branches/central-finance-view) — A centralised view of money across every outlet — total balances by payment method, pending transfers, unreconciled registers and cash-variance alerts.
- [Stock transfer requests](https://docs.rushflow.org/branches/stock-transfer-requests) — Let a branch request replenishment stock from another location, get it approved, then raise the transfer — a controlled request workflow before stock actually moves.
- [Managing multiple branches](https://docs.rushflow.org/branches/manage-branches) — Run one shop or fifty from a single login, with per-branch stock, staff and profit.

## Online store
Sell online from the same stock and accounts as your shop.
- [Set up your online store](https://docs.rushflow.org/online-store/set-up-your-storefront) — Turn on an online store that sells from the same stock and accounts as your shop — no separate system, no re-entering products.
- [Design your storefront (store builder)](https://docs.rushflow.org/online-store/store-builder) — Arrange your storefront with a block-based builder — hero, product sections, banners — to match your brand, no coding.
- [Handle online orders](https://docs.rushflow.org/online-store/online-orders-lifecycle) — From a customer placing an order to picking, payment (incl. cash on delivery) and delivery — how RushFlow handles the online order lifecycle, with stock and accounts kept correct.
- [Run the online store as a branch](https://docs.rushflow.org/online-store/online-store-as-a-branch) — RushFlow can treat your online store as its own branch: an order notifies your outlets and a cashier claims and fulfils it — so online sits inside your operations, not beside them.
- [Fix: an online order isn’t showing](https://docs.rushflow.org/online-store/online-order-not-showing) — A customer placed an order but you don’t see it? Check the orders screen, the branch it routed to, and the order status filter.
- [Set up delivery & pickup](https://docs.rushflow.org/online-store/shipping-and-delivery) — Offer delivery, pickup, or both on your online store, with charges, so customers choose how they get their order.
- [Fix: an online payment failed](https://docs.rushflow.org/online-store/online-payment-failed) — A customer’s online payment didn’t go through? Understand why online payments fail and how the order is handled.
- [Recover abandoned carts](https://docs.rushflow.org/online-store/abandoned-cart-recovery) — See carts customers left without buying and follow up to recover the sale, so near-misses don’t just vanish.
- [Collect newsletter subscribers](https://docs.rushflow.org/online-store/email-newsletter) — Grow a marketing list by collecting newsletter subscribers from your online store, so you can reach customers again.
- [Track shipments](https://docs.rushflow.org/online-store/shipment-tracking) — Record and track shipments so you know what’s dispatched, in transit and delivered.
- [Add a blog to your store](https://docs.rushflow.org/online-store/store-blog) — Publish blog posts on your online store to share news, guides and offers — and help customers find you in search.
- [Product reviews](https://docs.rushflow.org/online-store/product-reviews) — Let customers review products on your online store, so social proof helps new shoppers buy with confidence.
- [Customer wishlists](https://docs.rushflow.org/online-store/customer-wishlists) — Let shoppers save products to a wishlist so they come back to buy — capturing intent you’d otherwise lose.
- [Storefront SEO](https://docs.rushflow.org/online-store/storefront-seo) — Control your store’s SEO — page titles, descriptions and more — so customers find your products in Google and other search engines.
- [Visual (image) search](https://docs.rushflow.org/online-store/visual-search) — An optional AI feature that lets shoppers find similar products from a photo — great for fashion, jewellery and lookalike items.
- [Product comparison](https://docs.rushflow.org/online-store/product-comparison) — Let online shoppers compare products side by side so they can choose with confidence and buy.
- [Choose a store theme](https://docs.rushflow.org/online-store/store-themes) — Start your storefront from a ready-made theme in the theme gallery, then customise it in the visual builder - a fast way to a good-looking store.
- [Customise the store header & footer](https://docs.rushflow.org/online-store/customize-header-footer) — Set your storefront’s header (logo, menu) and footer (links, info) once - they appear on every page of your online store.
- [Generate store content with AI](https://docs.rushflow.org/online-store/ai-store-content) — Let AI draft a whole store page, a single section, FAQs, SEO text or a product description - then refine it in the builder. Falls back to a sensible starter if AI isn’t configured.
- [The store media library](https://docs.rushflow.org/online-store/media-library) — Upload and manage the images your storefront uses - banners, section images, backgrounds - in one media library, reused across pages.

## Reports & analytics
Know your sales, stock, profit and branch performance.
- [Reports overview](https://docs.rushflow.org/reporting/reports-overview) — Sales, stock, profit, tax, HR and branch reports — with drill-downs — from the same live data as your operations. What’s available and where to find it.
- [Read your profit & loss](https://docs.rushflow.org/reporting/profit-and-loss-report) — Your P&L builds itself from live trading — see profit for the whole company, per branch, or per business unit, and drill into the numbers.
- [Role-based dashboards](https://docs.rushflow.org/reporting/dashboards-by-role) — Owners, managers and cashiers each see a dashboard suited to them — the right KPIs, the right branches — without exposing what they shouldn’t see.
- [Full reports catalog](https://docs.rushflow.org/reporting/reports-catalog) — The complete list of RushFlow reports across six areas — financial, sales & purchases, inventory, customers & suppliers, payments, and people & system — from one live database.
- [Run your tax / VAT report](https://docs.rushflow.org/reporting/tax-report) — See tax collected on sales and paid on purchases for a period, so filing your return is a lookup, not a reconstruction.
- [See your cash flow](https://docs.rushflow.org/reporting/cash-flow-report) — Profit isn’t cash. See money actually coming in and going out over a period so you can manage what you can spend.
- [Sales reports (by product, cashier, day)](https://docs.rushflow.org/reporting/sales-reports) — See what sold, who sold it and when — sales by product, by cashier, by branch and by day — to spot your best sellers and busiest times.
- [Fix: a report shows no data](https://docs.rushflow.org/reporting/report-shows-no-data) — Empty report? Check the date range, the branch/filter selected, and that the activity actually happened in that period.
- [Inventory reports](https://docs.rushflow.org/reporting/inventory-reports) — See stock value, movement, low stock and dead stock across branches, so you know what you’re holding and what it’s worth.
- [Return ratio](https://docs.rushflow.org/reporting/return-ratio-report) — The Return Ratio report shows the share of your sales that come back as returns — spot a product, branch or seller with an unusually high return rate early.
- [Discount summary](https://docs.rushflow.org/reporting/discount-summary-report) — The Discount Summary report totals the discounts you’ve given by type and amount — so discounting stays a decision, not a leak.
- [Cash register (Z-report)](https://docs.rushflow.org/reporting/cash-register-report) — The Cash Register report shows every POS register open, close and reconciliation — the Z-report that tells you whether the drawer balanced at shift end.
- [Seller & cashier performance](https://docs.rushflow.org/reporting/seller-report) — The Seller report ranks performance by salesperson or cashier — sales, and cross-checked against discounts and returns — so you reward the right people.
- [Expenses by department](https://docs.rushflow.org/reporting/expenses-by-department) — The Expenses by Department report groups spending by HR department, via each expense’s employee — so you can see where costs really land.
- [Top customers](https://docs.rushflow.org/reporting/top-customers-report) — The Top Customers report ranks your highest-spending customers so you can look after the people who matter most to your revenue.
- [Inactive customers](https://docs.rushflow.org/reporting/inactive-customers-report) — The Inactive Customers report lists customers with no recent purchases — a ready-made win-back list most software never surfaces.
- [Stock aging](https://docs.rushflow.org/reporting/stock-aging-report) — The Stock Aging report shows how long stock has been held, so you can clear slow-moving inventory before it ties up cash or expires.
- [Warranty & guarantee](https://docs.rushflow.org/reporting/warranty-report) — The Warranty & Guarantee report lists warranties you’ve issued and their status — so a claim can be verified in seconds and nothing slips through.
- [Service jobs report](https://docs.rushflow.org/reporting/service-jobs-report) — The Service Jobs report shows completion and SLA metrics for repair/service work — so jobs get finished on time and none go stale.
- [Quotation conversion](https://docs.rushflow.org/reporting/quotation-conversion-report) — See how many of your quotations turn into sales — count, total and average value, conversion rate, expired quotes and a breakdown by status.
- [Deposits report](https://docs.rushflow.org/reporting/deposits-report) — Total the deposits recorded against your accounts over a period, grouped by category — so you can see your non-sales cash-in at a glance.
- [Finding reports and dashboards](https://docs.rushflow.org/reporting/find-reports) — See sales, profit, stock and branch performance live from the reports hub.

## AI & insights
Ask your business questions in plain language, get proactive insights, forecast demand and run what-if scenarios — optional, on eligible plans.
- [AI in RushFlow - overview](https://docs.rushflow.org/ai/ai-overview) — RushFlow has optional AI: an assistant you ask business questions in plain language, a proactive advisor, demand forecasting and what-if simulation - all built on your live data.
- [Ask the AI assistant](https://docs.rushflow.org/ai/ask-the-ai-assistant) — Ask RushFlow’s AI assistant plain-language questions - cash flow, gross margin, top products, receivables, stock turnover, break-even - and get answers from your live data.
- [The AI business advisor](https://docs.rushflow.org/ai/ai-business-advisor) — RushFlow’s AI advisor proactively surfaces what needs attention - dead stock, stock-out risk, overdue receivables, supplier cost increases and anomalies - each with a suggested action.
- [Demand forecasting](https://docs.rushflow.org/ai/demand-forecasting) — RushFlow can forecast product demand from your sales history, accounting for seasonality - so you order enough without over-buying.
- [What-if simulation](https://docs.rushflow.org/ai/what-if-simulation) — Test a decision before you make it - simulate a price change, a discount, or a sales drop, and see the effect on revenue, cost and units.
- [Pricing & product intelligence](https://docs.rushflow.org/ai/pricing-and-product-intelligence) — Get AI guidance on pricing and which products to push, reprice or drop - based on margin, velocity and an ABC analysis of your catalogue.
- [Set up & enable AI](https://docs.rushflow.org/ai/set-up-ai) — How AI is enabled in RushFlow - a configured AI provider, an eligible plan and metered usage - and what to expect on each plan.

## Integrations
Shopify, WooCommerce, payment methods and devices.
- [Fix: Shopify/WooCommerce not syncing](https://docs.rushflow.org/integrations/shopify-not-syncing) — Products or orders not syncing with Shopify or WooCommerce? Check the connection credentials and that the sync worker is running.
- [Connect WooCommerce](https://docs.rushflow.org/integrations/connect-woocommerce) — Sync your WooCommerce store with RushFlow so products, stock and orders stay aligned with your shop.
- [Set up payment methods](https://docs.rushflow.org/integrations/configure-payment-methods) — Choose which payment methods your POS and online store accept — cash, card, bank transfer and mobile wallets — so each posts to the right account.
- [Connect QuickBooks](https://docs.rushflow.org/integrations/connect-quickbooks) — Sync with QuickBooks so your accountant’s books stay aligned with what RushFlow records.
- [Connect Google Calendar](https://docs.rushflow.org/integrations/connect-google-calendar) — Link Google Calendar so bookings and scheduled work show up on your calendar.
- [SMS notifications](https://docs.rushflow.org/integrations/sms-notifications) — Send SMS messages to customers — order updates, dues reminders, promotions — by connecting an SMS provider.
- [Connect Meta (Facebook / Instagram / WhatsApp)](https://docs.rushflow.org/integrations/connect-meta-whatsapp) — Link your Meta channels — Facebook, Instagram and WhatsApp — to RushFlow to bring those channels into your setup.
- [Connect Shopify](https://docs.rushflow.org/integrations/connect-shopify) — Connect your Shopify store to RushFlow with a store URL and access token, then sync products and keep stock in step — so your shop and your online store share one inventory.
- [API access & tokens](https://docs.rushflow.org/integrations/api-access) — Create, list and revoke API access tokens to connect RushFlow to your own tools programmatically — owner-controlled and scoped to your business.

## Meta Manager
Facebook/Instagram/WhatsApp: server-side tracking (Conversions API), a unified inbox, automation, analytics and a customer CDP.
- [What is Meta Manager?](https://docs.rushflow.org/meta-manager/meta-manager-overview) — Meta Manager brings Facebook, Instagram and WhatsApp into RushFlow: server-side Conversions API tracking, a unified inbox, automation, analytics and a customer CDP.
- [Install Meta Manager](https://docs.rushflow.org/meta-manager/install-meta-manager) — Meta Manager is an installable module. Upload it in Module Settings and enable it - the installer runs migrations and sets up permissions automatically.
- [Connect Facebook, Instagram & WhatsApp](https://docs.rushflow.org/meta-manager/meta-connect-channels) — Connect your Facebook Pages, Instagram and WhatsApp to Meta Manager so messages, tracking and analytics flow into RushFlow.
- [Meta Pixel & Conversions API](https://docs.rushflow.org/meta-manager/pixel-and-tracking) — Send reliable server-side events to Meta with the Conversions API - PII hashing, event deduplication, retry and full logging - so your ad tracking survives ad-blockers and lost cookies.
- [Track, test & retry events](https://docs.rushflow.org/meta-manager/server-side-events) — Manage your server-side events - fire them, send a test event, view per-event logs, and retry failed sends so nothing is lost.
- [Unified inbox (messages & comments)](https://docs.rushflow.org/meta-manager/unified-inbox) — Read and reply to Facebook Page and Instagram messages and comments in one inbox, with saved reply templates, keyword/lead detection and spam filtering.
- [Automation rules](https://docs.rushflow.org/meta-manager/automation-rules) — Build IF/THEN automation rules to tag conversations, auto-reply, send events, call webhooks or set scores - so routine social handling runs itself.
- [Analytics & attribution](https://docs.rushflow.org/meta-manager/analytics-and-attribution) — See your funnel (view to purchase), source attribution, pixel match-quality score, a live event stream and ROAS from stored ad insights.
- [Customer CDP (identity & scoring)](https://docs.rushflow.org/meta-manager/customer-cdp) — Meta Manager’s CDP merges a customer’s identities (Facebook id, email, phone), builds a timeline, and scores their lead, engagement and intent.
- [Outbound webhooks](https://docs.rushflow.org/meta-manager/meta-webhooks) — Push Meta Manager activity to other systems with signed, queued, retried webhooks - so your stack stays in sync.
- [Turn conversations into orders](https://docs.rushflow.org/meta-manager/social-commerce-orders) — Sell over Facebook, Instagram and WhatsApp - turn a conversation into a real order in RushFlow, so social selling flows into your stock and accounts.
- [AI features (optional)](https://docs.rushflow.org/meta-manager/meta-ai-features) — Meta Manager is AI-ready - hooks for AI replies, comment replies, order drafting, lead scoring and campaign optimisation - which activate with an AI provider.
- [Settings & tokens](https://docs.rushflow.org/meta-manager/meta-settings-and-tokens) — Add your Meta tokens and security handshake so live tracking, the inbox and ad data activate - stored encrypted.

## Account & billing
Plans, subscriptions, users, roles and security.
- [Users, roles & permissions](https://docs.rushflow.org/account-billing/users-and-roles) — Add staff, give each a role, and control exactly what they can see and do — per branch. Owners, managers, cashiers and accountants each get the right access.
- [Two-factor authentication (2FA)](https://docs.rushflow.org/account-billing/two-factor-authentication) — Add a second layer to sign-in so a stolen password isn’t enough. Turn on 2FA to protect your business data.
- [Export & back up your data](https://docs.rushflow.org/account-billing/export-your-data) — Your data is yours. Export reports and lists, and take full-system backups (with optional encrypted cloud backup) so you always have a copy.
- [Fix: can’t add another branch or user](https://docs.rushflow.org/account-billing/cant-add-branch-or-user) — Blocked from adding a branch, user or the online store? You’ve likely hit your plan’s limit — upgrade to unlock more.
- [Fix: can’t sign in on the web](https://docs.rushflow.org/account-billing/cant-sign-in-web) — Can’t sign in on the website? Check the address, your credentials, 2FA, and reset your password if needed.
- [How your data is protected](https://docs.rushflow.org/account-billing/data-protection-and-security) — How RushFlow keeps your business data safe — isolated per business, role-based access, HTTPS, 2FA and backups you can restore.
- [Use RushFlow in your language](https://docs.rushflow.org/account-billing/multi-language) — RushFlow supports multiple languages — set your language so the interface reads in the one your team uses.
- [Customise your branding](https://docs.rushflow.org/account-billing/customise-branding) — Set your logo, business name and branding so receipts, invoices and the app carry your identity.
- [Set up email (SMTP)](https://docs.rushflow.org/account-billing/email-settings) — Connect your email so receipts, invoices and notifications send from your own address, not a generic one.
- [Turn features on or off](https://docs.rushflow.org/account-billing/turn-features-on-off) — Keep RushFlow simple by turning off the modules you don’t use, so staff see only what they need.
- [Security settings & sessions](https://docs.rushflow.org/account-billing/security-settings) — Manage your security — sign out devices, review active sessions, and tighten access — to keep your business safe.
- [Settings & administration](https://docs.rushflow.org/account-billing/settings-and-administration) — Where to configure RushFlow: branding, users & roles, security, payment methods, tax, document numbering, languages, API access, the audit log and updates.
- [Audit log](https://docs.rushflow.org/account-billing/audit-log) — The audit log records one row per action — created, updated, deleted, and events like printed, exported or approved — with the user, time, IP and what changed.
- [Backing up your data](https://docs.rushflow.org/account-billing/backup-your-data) — Keep your business data safe with full-system and encrypted cloud backups.
- [Billing, trials and your subscription](https://docs.rushflow.org/account-billing/billing-and-subscription) — How the free trial, plans, renewals and cancellation work.
- [Connecting your own domain](https://docs.rushflow.org/account-billing/custom-domain) — Run your workspace at shop.yourbusiness.com with a verified custom domain.