How to fix an expense that isn’t showing in reports
Web
Updated Aug 2026
If a recorded expense isn’t in your reports, check the date, the branch or business unit it was allocated to, and the report filters — it’s almost always a scope mismatch, not a lost entry.
Step by step
- Check the date and periodConfirm the expense date falls inside the report period you’re viewing.
- Check allocationA shared/allocated expense shows against the units it was split to — make sure you’re viewing the right branch/unit.
- Check the category filterIf a report is filtered by category, confirm the expense’s category is included.
Frequently asked questions
Why isn’t my expense in the report?
Usually the date is outside the period, it was allocated to a different branch/unit than you’re viewing, or a category filter excludes it. Check date, allocation and filters.
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