Point of Sale
Sell fast on web, Android and Sunmi — online or fully offline.
POS overview
How the RushFlow point of sale works on web, Android and Sunmi — fast checkout, offline selling, built-in prin...
Read guide →Run a sale
Step-by-step: ring up items, apply discounts, take split payments, add a customer, and print the receipt in Ru...
Read guide →Returns & refunds
Process a return or refund in RushFlow POS so stock is restocked and the refund posts to your accounts correct...
Read guide →Split & partial payments
Take one sale across several methods — part cash, part card, part wallet — or take a partial payment now and r...
Read guide →Discounts & coupons
Apply a discount to a line or the whole sale, and redeem coupons at checkout — with the effect posted correctl...
Read guide →Shifts & cash drawer
Open a shift with a float, take sales, then close and count the drawer. RushFlow reconciles expected vs counte...
Read guide →Hold & recall a sale
Park an in-progress sale to serve the next customer, then recall it to finish — so a busy counter never blocks...
Read guide →Turn a quote into a sale
Give a customer a quote, then convert it straight into a sale when they’re ready — no re-entering items, and s...
Read guide →Customer dues & credit
Let trusted customers pay later, see who owes you and how much, and collect dues — at the POS or in the manage...
Read guide →Fix: can’t sign in to the POS app
Can’t sign in to the RushFlow POS app? Check your store code, credentials, connection and that the account is...
Read guide →Fix: a product isn’t showing at the POS
A product you added isn’t appearing at the till? Refresh the catalogue, check the branch and that the product...
Read guide →Fix: wrong price at the POS
POS showing an old price after you changed it? The device needs to pull the latest catalogue — here’s how.
Read guide →Fix: can’t process a return
Trouble processing a return? Find the original sale, check permission, and confirm the refund method — so stoc...
Read guide →Fix: a discount or coupon won’t apply
Discount or coupon not working at the till? Check permission limits, coupon validity and where the discount is...
Read guide →Customer-facing display
Show customers their items and total on a second screen at checkout for transparency and trust.
Read guide →Exchange an item
Handle a swap — customer returns one item and takes another — so stock and money both end up correct.
Read guide →Set up cashiers (POS users)
Give each cashier their own login scoped to a branch, so sales and cash are attributable per person and they o...
Read guide →Refund to store credit
Instead of cash back, credit the customer’s account so they spend it next time — keeping the money in your bus...
Read guide →Fix: a sale won’t complete
Checkout won’t finalise? Check the payment covers the total, the register/shift is open, and your connection —...
Read guide →Create discount coupons
Set up coupon codes for promotions and redeem them at the POS, with the discount reflected correctly in your a...
Read guide →Run multiple registers
Run several tills in one shop, each with its own cashier and cash drawer, all feeding one stock and set of boo...
Read guide →Create a quotation
Give a customer a formal quotation, track it, and convert it to a sale when they accept — without re-entering...
Read guide →Discount rules & promotions
Set up automatic discount rules — buy-more-save-more, category or time-based promotions — so deals apply at ch...
Read guide →Set customer credit limits
Cap how much a customer can owe you by setting a credit limit, so credit sales stay under control.
Read guide →Manage cash registers
Set up cash registers per branch, assign cashiers, and keep each register’s cash accountable through shifts.
Read guide →Issuing and redeeming gift cards & store credit
Sell gift cards and store credit and redeem them at the POS, accounted correctly.
Read guide →Making a sale at the POS
Ring up a sale in seconds, take payment across methods, and print a receipt.
Read guide →Partial delivery: an item breaks in transit
A customer ordered several items; one broke on the way. Bill the customer only for what arrived, and record th...
Read guide →Processing a return or refund
Give money back correctly — stock is restored and the accounting is reversed.
Read guide →Record a cash expense at the POS
Log a cash-out at the counter — bags, tea, a quick repair — right from the POS app, so the drawer reconciles a...
Read guide →Recording a manual online sale (phone / WhatsApp orders)
Take an order over the phone or chat and record it as an online sale, with delivery charge and cash-on-deliver...
Read guide →Renting out equipment: deposits and rental income
Hire out equipment with a refundable deposit and see the rental income land in your books automatically.
Read guide →Selling on credit and recording payments
Set credit limits, track dues per customer, and record payments against invoices.
Read guide →Setting up your online store
Turn on a storefront that sells from the same stock and accounts as your shops.
Read guide →Transfer cash or stock from the POS
Sweep the outlet’s cash to a main account, or send stock to another branch, straight from the POS app — no bac...
Read guide →POS sync & the Sync Problems screen
The POS syncs offline sales in the background. If the server permanently rejects one, it goes to the Sync Prob...
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