How to find a product by photo on the RushFlow POS
On plans with Rush AI, the RushFlow POS lets you find a product by taking or uploading a photo — the item is matched against your own catalogue and the closest products are shown with their stock and price. It sits next to barcode scanning and name search, so you can reach any product whichever way is fastest. Photo lookup is the quickest route for small or hard-to-describe items — charms, fasteners, look-alike variants, or stock with a missing or damaged barcode.
Step by step
- Open Find productOn the POS home screen, tap Find product. The search box is focused, so a hardware/Sunmi barcode scan types straight in.
- Search by text, barcode or photoType a name or SKU, press the scanner button to scan a barcode, or tap Photo (camera) or Gallery to pick an image.
- Pick from the visual matchesRushFlow lists the closest products by visual similarity, each with its current stock and price, so you can pick the right one at a glance.
- Carry on sellingSelect the product and continue — or clear the image to go back to text and barcode search.
Three ways to find the same product
Photo lookup does not replace scanning or typing — it is a third route to the same catalogue, so staff use whatever is fastest for the item in hand.
| Method | Best for | Plan |
|---|---|---|
| Barcode scan | Labelled stock with a working barcode | Every plan |
| Name / SKU search | Items you can name quickly | Every plan |
| Photo lookup | Small, unlabelled or look-alike items | Plans with Rush AI |
Why it also keeps your catalogue clean
Many duplicate products are created for a simple reason — someone could not find an item that was already there, so they added it again. Fast photo lookup removes that trigger: the existing product is found in seconds, so it is never re-created. It uses the same visual engine as AI visual duplicate detection.
- Find an existing product before creating a new one
- Fewer accidental duplicates, without extra discipline
- Faster checkout for hard-to-describe stock
When it is available
Photo lookup is part of Rush AI and is available on plans that include it. Barcode scanning and name/SKU search work on every plan. Matching runs against your own catalogue only — your product images stay private to your business.
Frequently asked questions
How do I find a product by photo on the POS?
On the RushFlow POS home screen, tap Find product, then tap Photo or Gallery and choose an image. RushFlow matches it against your catalogue and lists the closest products with their stock and price.
When should I use photo lookup instead of a barcode?
Use it when an item has no barcode, a damaged label, or is one of many visual look-alikes. Photo lookup complements barcode and name search rather than replacing them.
Does finding a product by photo prevent duplicates?
Indirectly, yes. Many duplicates are created because staff could not find an existing item quickly. Fast visual lookup means they find and use the existing product instead of re-creating it.
Is photo product lookup available on every plan?
Photo lookup is part of Rush AI, available on plans that include it. Barcode scanning and name/SKU search are available on every plan.
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