How to track serial or IMEI numbers
Web
Android
Updated Aug 2026
For phones, electronics and other high-value goods, you need to know which exact unit you bought and sold. RushFlow lets you capture a serial or IMEI as stock is received and again when it’s sold, so every unit is traceable for warranty, returns and audit.
Step by step
- Capture on receiptWeb: when recording the purchase (Purchases), enter the serial/IMEI for each unit. App: Inventory workspace → receiving.
- Capture on saleAt the POS, record the serial/IMEI of the unit sold so it’s tied to that customer and sale.
- Trace a unitLook up a serial/IMEI to see its purchase and sale history — useful for warranty and returns.
Where to find it
Web: serial capture on Purchases and the POS. App: the Inventory workspace and POS app.
Serial tracking makes returns exact — the specific unit comes back into stock or is retired.
Frequently asked questions
Can I track IMEI numbers for phones?
Yes. Capture the serial or IMEI on purchase and on sale so each unit is traceable for warranty, returns and audit.
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