How to track warranties and guarantees
Web
Updated Aug 2026
When a customer comes back with a claim, you need to know instantly whether the item is still under warranty — guessing costs you money either way. RushFlow’s Warranty & Guarantee report lists the warranties you’ve issued and their status, so a claim is verified in seconds and nothing genuine gets turned away or wrongly honoured.
Step by step
- Sell with a warrantyRecord the warranty/guarantee period when you sell the item so it’s tracked from day one.
- Open the reportWeb: Reports → Warranty & Guarantee (Customers & Suppliers group), or search "warranty".
- Check a claimLook up the item or customer to see whether the warranty is still valid and its status.
Frequently asked questions
Does RushFlow track warranties?
Yes. The Warranty & Guarantee report lists the warranties you’ve issued and their status, so you can verify a claim in seconds.
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