How to fix a report that shows no data
Web
Android
Updated Aug 2026
An empty report is nearly always a filter: the wrong date range, a branch with no activity, or a filter that excludes everything. The data is there — widen the scope.
Step by step
- Check the date rangeSet the period to one you know had activity (e.g. today or this month).
- Check the branch/filterMake sure you haven’t selected a branch or category with no matching records; clear filters to confirm.
- Confirm the activity existsIf it’s still empty, confirm the transactions actually happened in that period and branch.
Frequently asked questions
Why is my report empty?
Usually the date range or a branch/filter excludes everything. Widen the date range and clear filters; the data appears if activity happened in that scope.
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