How to measure service job performance
Web
Updated Aug 2026
If you run repairs or service work, the risk is jobs quietly going stale on the bench. RushFlow’s Service Jobs report shows completion and SLA metrics — how many jobs are open, done, and whether they’re meeting turnaround targets — so nothing gets forgotten and you can staff the workload honestly.
Step by step
- Run service jobs in RushFlowLog repair/service jobs, assign technicians and track status. See Service jobs.
- Open the reportWeb: Reports → Service Jobs (People & System group), or search "service".
- Read completion & SLASee completion rates and turnaround against your targets; pair with Checklist Completion and Customer Maintenance History for the full service picture.
Frequently asked questions
Can I measure repair/service performance?
Yes. The Service Jobs report shows completion and SLA metrics, so you can see how many jobs are open, done and meeting turnaround targets.
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