How to create an order from a social conversation
A lot of selling now happens in DMs. Meta Manager lets you turn a conversation into a real order in RushFlow - so a sale agreed over Facebook, Instagram or WhatsApp flows into your stock and accounts like any other, instead of living in a chat thread.
Step by step
- Open the conversationWeb: in the inbox, open the chat where the customer agreed to buy.
- Create the orderCreate an order from the conversation - choose the products, quantity and price - linked to that customer.
- Fulfil and account for itThe order flows into RushFlow, so stock and the books update as usual.
AI-assisted drafting (optional)
Meta Manager also has a hook to have an AI draft the order from the conversation transcript. This is an optional capability that activates with an AI provider - manual order creation works today regardless. See AI features.
Where to find it
Web: Meta Manager → Orders, or create one directly from a conversation.
Frequently asked questions
Can I sell over Facebook or WhatsApp and record it in RushFlow?
Yes. Turn a conversation into a real order - pick products, quantity and price - and it flows into your stock and accounts like any other sale. An optional AI hook can draft the order from the chat.
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