How online orders flow from placed to fulfilled
Web
Android
iOS
Updated Aug 2026
An online order moves through clear stages in RushFlow — placed, confirmed, fulfilled, delivered — with stock reserved and accounts posted at the right moments, including cash on delivery where you offer it. You handle the whole thing in one system.
Step by step
- Order comes inA customer places an order on your storefront. It appears in RushFlow for you to action. App: owners/managers can see orders in the management app.
- Confirm and fulfilConfirm the order, pick the items, and prepare it for delivery or pickup.
- Take paymentPayment is captured online, or collected as cash on delivery and remitted — either way it posts to your accounts.
- CompleteMark delivered. Stock, revenue and any COD remittance are reflected correctly.
Where to find it
Web: the online-orders screen. Management app (Android/iOS): orders are visible to owners/managers.
Returns and COD remittance are handled with the same care as in-store, so the books stay correct.
Frequently asked questions
Does RushFlow support cash on delivery?
Yes. COD orders are captured, and the cash collected on delivery is remitted and posted to your accounts.
Where do I manage online orders?
On the web in the online-orders screen; owners and managers can also see orders in the management app.
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