How to fix a payslip amount that looks wrong
Web
Android
Updated Aug 2026
If a payslip doesn’t match what you expect, it’s usually attendance for the period, the salary setup, or deductions (loans, advances, staff purchases). Payroll reads attendance as at the pay date.
Step by step
- Check attendance for the periodConfirm the employee’s attendance (worked days, absence) for the pay period is correct — missing punches change the total. See punches not in payroll.
- Check the salary setupConfirm the salary structure, allowances and rates for the employee.
- Check deductionsLoans, advances and staff purchases are recovered from pay — confirm these are as intended.
Frequently asked questions
Why is a payslip amount wrong?
Usually attendance for the period, the salary setup, or deductions (loans, advances, staff purchases). Check attendance as at the pay date, the salary structure, and recoveries.
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