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How VIP cards and automatic VIP pricing work

Web Android Sunmi Updated Aug 2026

Reward your best customers with member pricing. In RushFlow, a customer can hold a VIP card number; when it’s presented at the till, they automatically get VIP pricing on products that have a VIP price. The VIP Cards screen is a spend report — each carded customer with their total spend and how often the card was used.

Step by step

  1. Make a customer VIPWeb: on the customer’s record, mark them VIP and record their VIP card number.
  2. Set VIP prices on productsGive products a VIP price (a VIP discount amount or percent). That’s what a VIP customer pays.
  3. Sell at VIP pricingAt the POS, when a VIP customer’s card is presented, VIP pricing is applied automatically at checkout.
  4. Review the spend reportOpen VIP Cards to see each carded customer’s total spend, use count and issue date.

What VIP is — and isn’t

VIP here means automatic VIP product pricing plus a spend report. It is not a points-accrual or tiered-loyalty program — there’s no points balance to earn and burn. If you want spendable balances, use gift cards or store credit instead.

For grouping customers by behaviour (and auto-tagging them), see customer segments.

Frequently asked questions

Does RushFlow have VIP or member pricing?

Yes. A customer with a VIP card gets automatic VIP pricing at checkout on products that have a VIP price, and the VIP Cards screen reports each card’s spend and usage.

Is it a loyalty points program?

No. VIP is automatic VIP pricing plus a spend report, not a points-accrual scheme. For spendable balances use gift cards or store credit.

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