How to group customers into segments
Web
Updated Aug 2026
Not every customer is the same. RushFlow lets you group customers into segments — using tags and their activity — so you can understand who your best customers are and treat groups differently (wholesale pricing, follow-ups, offers).
Step by step
- Tag customersWeb: attach tags (e.g. wholesale, VIP) to customers from their profile.
- Build a segmentGroup customers by tags and behaviour into a segment.
- Use the segmentUse segments to understand your base and target follow-ups or offers.
Where to find it
Web: the customers / CRM area. See also customer 360 tracking.
Keep records clean first — see merge duplicates — so segments are accurate.
Frequently asked questions
Can I group customers into segments?
Yes. Tag customers and group them by tags and activity into segments, so you can understand and target groups like wholesale or top spenders.
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