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How to organise customers into groups

Web Updated Aug 2026

Organise customers into groups — retail, wholesale, VIP — to treat each type consistently: apply group pricing, report by group, and understand who your buyers are. Groups are broader than tags/segments and often drive pricing.

Step by step

  1. Create groupsWeb: create customer groups (e.g. Retail, Wholesale).
  2. Assign customersPut each customer in a group.
  3. Use themDrive group pricing and report by group.

Where to find it

Web: the customers / client-groups area.

Frequently asked questions

Can I group my customers?

Yes. Create customer groups like retail, wholesale or VIP, assign customers, and use groups for pricing and reporting.

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