How to fix a store integration that isn’t syncing
Web
Updated Aug 2026
If products or orders aren’t syncing with Shopify or WooCommerce, check the connection credentials and that the sync is actually running — integration sync happens in the background.
Step by step
- Re-check the connectionConfirm the store’s API credentials/keys in RushFlow are still valid (they can be revoked or expire on the store side).
- Confirm what should syncCheck which items/orders are set to sync so you’re not expecting something that isn’t enabled.
- Give background sync time / retrySync runs in the background; allow it to process, and re-trigger if the integration offers it. Persistent failures: reconnect the store.
Frequently asked questions
Why isn’t my Shopify/WooCommerce syncing?
Usually the store credentials became invalid or background sync hasn’t run/failed. Re-check the connection keys, confirm what should sync, and reconnect the store if it persists.
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